Laithwaites Review Summary

Laithwaites is a UK-based wine retailer with over 50 years of experience, offering a diverse range of wines to customers. It generally serves both casual buyers and enthusiasts, providing curated selections and personalized service. The company tends to deliver high-quality products but has a mixed record of service consistency, reflecting varied customer experiences.

Highlights

  • Suitable for new and experienced wine buyers
  • Wide selection, including international and exclusive wines
  • Strong quality, but occasional delivery and subscription issues
  • Overall rating: 4.5/5 based on customer feedback

In the broader context of UK wine retailers, Laithwaites offers a reliable choice, though alternatives exist with differing service models and portfolios. For a balanced perspective, see the Laithwaites review, which situates it within the competitive landscape.

About Laithwaites

Choosing quality wine can be challenging with so many options and varying prices on the market. Consumers often seek trustworthy sources to find wines that match their tastes and occasions. Reliable delivery and helpful advice are also key concerns for wine buyers in the UK.

About Laithwaites

Laithwaites is a UK-based wine retailer that offers an extensive selection of wines from across the globe. It operates both online and through retail stores, specialising in curated mixed cases, subscriptions, and individual bottles. The company positions itself as a family-run merchant with over 50 years of industry experience.

Laithwaites serves a wide customer base, evidenced by thousands of positive reviews and a substantial online following. Its buyers taste tens of thousands of wines annually to curate a collection of around 800 options. The company has received recognitions for customer service and provides a 100% money-back guarantee on bottles.

This overview helps consumers evaluate Laithwaites for personal wine needs, highlighting strengths like product variety and expert guidance. One trade-off is occasional delivery inconsistencies reported by customers, which might affect those seeking prompt or perfectly timed shipments. For a detailed user perspective, see our Laithwaites review.

Other opinions about Laithwaites

Opinions and insights gathered from trusted review articles and authoritative websites covering Laithwaites.

Review by trustpilot.com trustpilot.com
“Customers appreciate knowledgeable and helpful staff who provide personalized wine recommendations and support.”
Review by olivemagazine.com olivemagazine.com
“The introductory offers and curated subscription plans receive recognition for offering good value to new customers.”

Overview of Laithwaites

Laithwaites is a UK-based wine retailer established over 50 years ago, specialising in sourcing and delivering wines to customers across the country. The company operates through online platforms and physical stores, offering a wide range of wines from global family-owned wineries.

Laithwaites’ operations include curated wine subscriptions, mixed cases, and individual bottle sales, supported by a team of wine experts who assist customers in selecting products suited to their preferences. It maintains its own cellars in several countries and engages in winemaking activities alongside retail.

This overview is based on a detailed Laithwaites Review and publicly available data, highlighting the company’s structure, development, and role within the UK wine retail sector. Laithwaites continues to focus on expanding its product range and enhancing customer service through personalised advice and timely delivery services.

Laithwaites Review

Laithwaites is a UK-based wine merchant with a focus on offering a wide range of wines from various regions. With over 50 years in the business, the company aims to provide customers with access to quality wines and expert guidance. Their service includes personalised wine advice and a comprehensive selection catering to different tastes.

Laithwaites Review
Image:laithwaites.co.uk

The brand offers an extensive collection of wines, including red, white, rosé, and sparkling varieties. Laithwaites works closely with family-owned wineries and employs knowledgeable advisors to help customers find suitable wines. They also provide reliable delivery and a customer satisfaction guarantee.

Laithwaites Highlights
  • Extensive wine selection
  • Personalised wine advice
  • Reliable delivery service
  • Good value for money
  • Customer satisfaction guarantee

Laithwaites Cabalié 2025 Review

Cabalié 2025 is a Grenache-based red wine from southern France known for its smooth texture combined with rich, spiced berry fruit flavors. It is praised for its consistent quality and versatility, making it suitable for casual or special occasions.

Laithwaites Cabalié 2025 Review
Image:laithwaites.co.uk

This medium to full-bodied wine contains 13% ABV and 9.75 UK alcohol units per 750 ml bottle, appealing to those seeking an affordable yet premium French red. Its balance of richness and smoothness makes it approachable and enjoyable.

Available individually at £13.49 or £10.79 per bottle when bought by subscription or case, Cabalié 2025 offers good value for its quality. Delivery in the UK typically takes 2-3 days, ensuring prompt service for customers.

Laithwaites Cabalié 2025

Price £13.49 • laithwaites.co.uk

Laithwaites Farinelli Pinot Grigio 2024 Review

Farinelli Pinot Grigio 2024 is a dry white wine from Italy's Abruzzo region, featuring ripe orchard fruit flavours with a bright, citrus finish. It is well-suited to casual meals and is recognised for its refreshing and easy-to-drink character.

Laithwaites Farinelli Pinot Grigio 2024 Review
Image:laithwaites.co.uk

This wine has an alcohol content of 11% ABV and contains 8.25 UK units per 750 ml bottle, making it an approachable choice for those seeking a mid-range white wine for everyday occasions. Its flavour profile balances fruitiness with a clean, zingy finish.

Priced at £8.99 per bottle, with a discounted rate of £7.99 when purchasing 12 or more bottles, it presents good value, especially with free delivery on larger orders. Typical delivery time is 2-3 days, providing a convenient purchasing experience.

Laithwaites Farinelli Pinot Grigio 2024

Price £8.99 • laithwaites.co.uk

Laithwaites Champagne Decelle Frères Brut Review

This Brut Champagne from the Decelle Frères family estate is predominantly Pinot Noir-based, offering fresh apple, pear, and floral notes with a fine mousse. It suits celebrations and special occasions well.

Laithwaites Champagne Decelle Frères Brut Review
Image:laithwaites.co.uk

With 12% ABV and 9 UK units per 750 ml bottle, this French sparkling wine represents a quality mid-tier option crafted by a small, dedicated family producer. Its light gold colour and fine bubbles add to the classic profile.

Priced at £39.99 per bottle, delivery is typically within 2-3 days to most UK regions. This champagne is excluded from the new customer 20% discount offer due to branded Champagne restrictions, but maintains its premium positioning through quality and craftsmanship.

Laithwaites Champagne Decelle Frères Brut

Price £39.99 • laithwaites.co.uk

Laithwaites Pros & Cons

Laithwaites offers a wide and diverse selection of wines from various regions and styles, supported by personalised service from dedicated wine advisors. The company is known for delivering well-regarded wines with consistent product quality and provides convenient home delivery options, including free delivery on case purchases. Their 100% satisfaction money-back guarantee adds an extra layer of confidence for customers.

While many customers appreciate the competitive pricing, especially for mixed cases and subscriptions, some have reported issues with automatic subscription renewals and occasional delivery problems such as missed or incomplete shipments. Additionally, there are restrictions on using discount codes for branded champagnes and spirits, which may limit savings for some buyers.

What’s good
  • Extensive and varied wine selection
  • Personalised service from wine advisors
  • Well-regarded product quality
  • Convenient home delivery options
  • Free delivery on case purchases
  • 100% satisfaction money-back guarantee
  • Competitive pricing for mixed cases and subscriptions
  • Strong brand presence with over 50 years in the UK
Watch-outs
  • Issues with automatic subscription renewals
  • Occasional delivery problems
  • Limited discount code use on branded champagnes and spirits

Laithwaites Subscription Service Details

Laithwaites provides a subscription service offering curated wine selections tailored to individual preferences with guidance from wine advisors. Subscribers receive discounted prices on wine cases and can access exclusive wines. The service allows customers to control the frequency and quantity of deliveries.

Subscription Features include customised wine cases matching personal tastes, regular deliveries with adjustable schedules, the option to skip or cancel deliveries with notice, and exclusive discounts and early offers. Customers should carefully review cancellation policies to avoid unwanted shipments. This service is ideal for those seeking convenient, personalised wine discovery.

Laithwaites Wine Quality and Selection

Laithwaites sources wines from family-owned wineries around the world, offering a diverse catalogue that includes reds, whites, rosé, sparkling wines, as well as a smaller selection of spirits and beers. Their expert buyers taste over 40,000 wines each year to curate a portfolio of about 800 wines, focusing on value and unique options beyond typical supermarket selections.

Key Range Highlights include red and white wines from France, Italy, New Zealand, and Australia, exclusive small estate and rare varietals, an award-winning English sparkling wine selection, and regular new arrivals and seasonal mixes. This extensive range caters to a variety of palates and occasions, from casual to formal dining.

Laithwaites Return Policy

The company offers a 100% money-back guarantee on all wine purchases to ensure customer satisfaction. Customers who are unsatisfied with a bottle for any reason can request a refund or replacement. Returns apply only to wines and must be reported to customer service. Spirits and presell items are excluded from this policy.

No explicit timeframe for returns is provided, but customers are recommended to contact promptly. There are no fees associated with returning unsatisfactory wines. The return process requires communication with customer service to initiate the refund or replacement.

Laithwaites Shipping Information

Laithwaites delivers physical goods across the UK, covering England, Scotland, Wales, Northern Ireland, and offshore islands. Delivery is available nationwide with tracking and delivery notifications provided to customers. Clear delivery instructions are recommended to prevent lost or unattended parcels.

Standard delivery usually takes 2-3 working days, though some remote areas may require additional time. Free delivery applies to orders of 12 or more bottles; otherwise, a standard charge, typically £7.99, is applied. Delivery partners may vary, and occasional delays or issues have been reported by customers.

Laithwaites Warranty Coverage

Laithwaites does not offer a traditional product warranty but provides a satisfaction guarantee for all wines sold. This guarantee covers issues related to the quality or condition of the wine at the time of delivery. If customers report problems, a replacement or refund is provided. The guarantee does not cover any physical damage or misuse occurring after delivery.

Coverage includes assurance of quality and condition for wines only. There is no coverage for damage sustained after delivery. For spirits and other beverages, warranty terms may differ, so customers should refer to the specific conditions applicable to those products.

Laithwaites Contact Information

You can reach Laithwaites customer support via several channels, including phone, email, and live chat, for assistance with inquiries and orders. Dedicated wine advisors are available to provide personalised help. The website also provides an extensive FAQ and Help Centre for additional support.

  • Phone: +4403330148198
  • Email: [email protected]
  • Live chat through the website
  • Online FAQs and Help Centre

Support is generally responsive, with many positive remarks about the helpful and knowledgeable staff. Feel free to contact them for any queries or assistance you may need.

Where to buy Laithwaites?

Laithwaites wines are officially available through their dedicated website, where users can benefit from structured account management, clear policies, and accessible customer support, ensuring a reliable purchasing process; while the online platform at laithwaites.co.uk offers comprehensive selections and detailed product information, it is important to recognise that physical retail experiences and stock availability may vary, possibly affecting local access and service compared to the controlled environment of the official channel.

Conclusion of Laithwaites reviews & ratings

Laithwaites holds a notable place in the UK wine market by offering a diverse range of quality wines and personalised customer service, which are evident strengths highlighted on laithwaites.co.uk. Their longstanding presence supports their reputation for curated selections and accessible expertise in wine choices for many consumers.

Exploring their offerings can be worthwhile for those interested in a wide variety of wines paired with informed guidance. Readers looking to learn more about the company’s service and products can revisit this page for a detailed Laithwaites review to help inform their decisions over time.

Editorial notes reflect aggregated buyer feedback and our independent editorial review of publicly available information. They are for informational purposes only and do not constitute endorsements. Purchases are made at your own discretion, and we are not responsible for transactions or outcomes related to this store. Experiences may vary. This content is assisted by AI and reviewed by our editorial team. While we strive for accuracy, AI-supported information may not always be 100% precise, so please verify any critical details.